Being allowed access to www.AyurvedGuru.com the website for Vaidya Ayurvedguru Pvt. Ltd. You enter into the AyurvedGuru.com user agreement on the terms and conditions set out below. All the users are bind to obey this agreement.
The user assumes all responsibility for use of the AyurvedGuru website. The user acknowledges, by use of the AyurvedGuru.com, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment the user uses in connection with the AyurvedGuru.com content, both online and off-line, and that AyurvedGuru shall not be liable for any damages of any kind related to your use of this site.Accuracy of information:
While all reasonable attempts are made to ensure the accuracy of the information, neither AyurvedGuru, nor its information contributors can be held responsible by user for the accuracy of the information found in the AyurvedGuru.com website.Prices:
All prices on this site are in USD or INR. Prices and packaging are subject to change without notice. Though we strive to have the website display the most accurate price, errors do happen and AyurvedGuru reserves the right to charge our normal price if a website pricing error occurs. AyurvedGuru.com has made every effort to make sure the information on this site is correct. However, in the event that any information on this site, including price information is incorrect, AyurvedGuru assumes no liability for damages incurred directly or indirectly as a result of incomplete, incorrect or omitted information. If you do find any information that is incorrect, please email us so the error will be corrected.
The information on the AyurvedGuru.com may contain typing errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
Help for customers outside India:
We are very happy to accept overseas orders and aim to make the ordering process for our overseas customers as simple as possible. Please complete the personal details form at the checkout remembering to state country for delivery. We will confirm by e-mail when your order has been dispatched. Average delivery times vary according to the method of dispatch but please allow 28 days before contacting us in the event of non-delivery.
Damaged goods, returns & cancellations:
Unfortunately we are unable to reimburse charges or replace items until we have received your returned goods.
Damaged goods in the event of an item being damaged please return the goods to us immediately.
Do not continue to use items when damaged, as you will then be deemed to have accepted the goods in their damaged condition.
Please allow 28 days for reimbursement or issue of replacement goods, so that the faulty goods may be examined.
Postage and Packaging fees will be reimbursed both for the original and return dispatch on justified damages.
Refunds and Cancellations:
We offer all our customers the right to cancel their order before dispatch or return their order and request a refund within 21 days of receipt. We offer 21 days unconditional approval on any item purchased from AyurvedGuru. You can either claim a full refund (less postage and packaging) on any item returned to us within 21 days providing it has been unopened, or you may exchange any item. You do not have to have a reason for returning or exchanging the goods. Refunds and exchanges may only be processed when we have received the returned items. It is advisable to obtain a certificate of posting from the post office and consider insuring your parcel in the event of loss or damage, as we cannot compensate for parcels that are damaged or mislaid in transit.
On receipt of a returned item that was originally paid for by credit card, a reimbursement will only be made to the credit card account of the person who originally paid for the goods. If you require an exchange your credit card will be re-charged on dispatch.
Cheque refunds in India can only be made in the name of the original customer.
Custom Duty, Sale Tax or any other Type of Tax Or Duty will be extra.
Complaints in the unlikely event that you should have a complaint regarding any AyurvedGuru product or service we will deal with your complaint within 5 working days. During this time we will provide you with a likely time scale for a solution and keep you informed as the progress of your complaint.
The agreement will be governed by Indian Law. The Indian courts as jurisdiction by the Karnal court will have exclusive jurisdiction over any disputes arising under this agreement. AyurvedGuru.com shall have no liability to you for any interruption or delay in access to the site irrespective of the cause.
AyurvedGuru.com may send information and offers of products and services to you from time to time, unless you have indicated on the registration form that you do not wish to receive such material. Advertising material part of the site will contain advertising and other material submitted to AyurvedGuru.com by third parties. Advertisers are responsible for ensuring that material submitted for inclusion on the site complies with Indian National Law. AyurvedGuru.com will not be responsible for any advertiser’s claim error, omission or inaccuracy in advertising material, and reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. Acceptance of advertisement on the site will be subject to AyurvedGuru.com terms and conditions which are available on request. Material submitted by users certain elements of the site will contain material submitted by users AyurvedGuru.com accepts no responsibility for the content or accuracy of such material.